More than money.
A way to show up.
A school bill paid. A business supported. A little help when the month feels long. Behind every payment is someone doing something that matters. Faver brings sending, asking, paying and access to cash into one account — helping you turn “I’m here for you” into something someone can use.
Fave someone money. Make their day move forward.
What would you like to do?
Faver is one family with two apps. Pick what you came to do and we will open the right one. Your email and password work the same in both.
Our story.
Faver grew from counters where families sent money home and a person handed it over — in Kenya, South Sudan, the Nuba Mountains of Sudan, Uganda, London and New York, and now on every continent. Faver is that network with the phone added: one account that sends, asks, pays and accesses cash.
Part of the Fave family.
Faver is the mobile money of the Fave family: one account that sends, asks, pays and accesses cash, backed by a licensed institution, a person at every counter, and a ledger reconciled every week. It stands alongside FavePay, FaveFund and the rest of the family — different brands, one belief.
The Fave family Faver, FavePay, FaveFund, FaveFundraise, FaveFone, FaveMedia, FaveEne and iFave — different brands, one family, limitless possibilities.
→What we believe Your circumstances should never determine your financial possibilities. The Fave between people is free; the business is built around it, never on it.
→How we work A licensed institution behind every account, a person at every counter, and a ledger reconciled every week — so money sent from a phone is money someone can hold.
→We are here.
Answers to the common questions, support for your account, and the ways to reach a person.
Account support.
For account access issues, contact support@favefund.org. Include a brief description of the problem and any relevant transaction reference. Keep your password and access codes private — Faver will never ask for them.
Frequently asked.
Do I need a Faver handle to receive money?
People can Fave you using your handle or phone number. If you are new to Faver, follow the account setup and identity verification instructions to access your money.
Can I receive cash instead of keeping money in my wallet?
Cash collection is available through Faver offices. Check the office location, opening hours, identification requirements and cash availability before travelling.
Can I pay a business?
Yes. Use the participating business’s Faver till number or handle, and check the displayed recipient details before confirming.
What if I send money to the wrong person?
Contact Faver promptly with the transaction reference. A reversal may be possible while the funds remain available; recovery is not guaranteed.
How does FavePay work?
Eligible purchases can be split into four payments, two weeks apart, with the first payment due on the purchase date. Review your repayment schedule, eligibility requirements and full terms before accepting a plan.
Where can I use Faver?
Check the Faver network for available offices and services. Sending, receiving, cash access and FavePay availability depend on your location.
How do I change my Faver handle?
In the app, under Faver → My details and handle. Your Faver agent can also change it for you at any office.
Everything your phone does with money, inside Faver.
One Faver account: send, ask, pay a till, cash in and out, pay in four. A person at a counter whenever you want one.
Four things, one wallet.
Everything your phone does with money, inside Faver — with a person at a counter whenever you want one.
Fave
Send to any Faver handle or any phone number. A phone with no account gets one, and the person collects at any Faver office.
Ask
Ask anyone to Fave you. It lands in their app with one button: pay.
Pay
Any shop, school or clinic on Faver has a till number. Type it, pay, keep the receipt code. Nothing extra on your side.
Cash in, cash out
Hand cash to a Faver agent and your wallet goes up. Ask for cash and it comes out of the drawer. Every office is a branch.
The Faver network.
Digital convenience. A human connection.
Manage your money on your phone, with people you can visit when you need support. Our offices and agents connect your Faver account with everyday financial services — from opening an account and adding cash to collecting money and accepting business payments.
Find an office or agent.
Search by country, city or office name to find a Faver location and see the services available there.
Know before you go
Each location lists its address, opening hours, contact details and available services, along with what to bring for your visit. Bring the ID you registered with; for cash collection, bring the transaction reference.
Connect your business to Faver
Help customers pay you through Faver. Speak to our team about registering your business and getting started with merchant payments.
Register your businessA network that makes every Fave land.
Faver is not an app on its own. Behind every Fave is a licensed institution, a counter with a person at it, and a ledger that is reconciled every week — so money sent from a phone is money someone can hold.
How a Fave lands.
From a phone anywhere to a hand anywhere: one account, one network, one receipt.
A network that makes money move.
Phones send it, people hand it over, and one ledger ties them together. Every Fave adds another person who can be reached — and every office is a branch.
Offices and agencies in many countries on all the continents, and growing.
A person when you need one: open an account, add or collect cash, register a business — at any Faver office.
Built for lives that cross borders.
Your life does not fit inside one place. Neither do the people you care about. Faver is built around those connections: families living apart, people rebuilding in new communities, businesses serving customers near and far, and friendships that carry on across distance. Wherever life takes you, being there for someone should feel within reach.
Families living apart From London or Nairobi to Kakuma or Juba: a Fave by handle or phone number, and cash at the counter on the other end when cash is what is needed.
→People rebuilding A new town, a new camp, a new start. A Faver account opens in minutes at any office, and money can reach it the same day.
→Businesses near and far A till number lets customers pay from anywhere, and FavePay lets them pay in four while the business is paid today.
→Your first Fave starts here.
Make it yours
Create or link your Faver account, then choose the handle people will use to find you.
Put money in
Visit a Faver office to add cash to your wallet. Ask the team about the funding options available in your location. No account yet? Send with the online transfer request.
Choose your next move
Fave someone, ask for a Fave or pay a participating business.
Keep the details close
Find your payments, receipts and account activity in your Faver account.
One family. More ways to move forward.
Fave brings together financial services for the different ways people move, use and share money.
Faver — Your everyday money connection. Send, ask, pay and access cash through your Faver account and office network.
→FavePay — More room to manage a purchase. Split eligible purchases into four scheduled payments at participating merchants, subject to approval and plan terms.
→FaveFund — A wider financial connection. Explore the money transfer and financial services offered by FaveFund.
→Different services. A shared purpose: helping money work for the lives people actually lead.
A person when you need one.
Some days, you want to handle everything on your phone. Other days, you want to speak to someone. Visit a Faver office for help opening your account, adding or collecting cash, understanding a transaction or getting started as a merchant.
For account access issues, contact support@favefund.org. Include a brief description of the problem and any relevant transaction reference. Keep your password and access codes private.
A few things worth knowing.
Do I need a Faver handle to receive money?
People can Fave you using your handle or phone number. If you are new to Faver, follow the account setup and identity verification instructions to access your money.
Can I receive cash instead of keeping money in my wallet?
Cash collection is available through Faver offices. Check the office location, opening hours, identification requirements and cash availability before travelling.
Can I pay a business?
Yes. Use the participating business’s Faver till number or handle, and check the displayed recipient details before confirming.
What if I send money to the wrong person?
Contact Faver promptly with the transaction reference. A reversal may be possible while the funds remain available; recovery is not guaranteed.
How does FavePay work?
Eligible purchases can be split into four payments, two weeks apart, with the first payment due on the purchase date. Review your repayment schedule, eligibility requirements and full terms before accepting a plan.
Where can I use Faver?
Check the Faver network for available offices and services. Sending, receiving, cash access and FavePay availability depend on your location.
Make Friday someone’s favourite.
A thank-you. A shared lunch. A little help with something important. FaverFriday is a reminder that showing up does not always need a big occasion. Sometimes, a small Fave says enough.
Do someone a favour. Faver them.
Fave someoneYour money. Your people. Your Faver.
Send money, receive payments, manage your wallet and access financial services in one place. Faver brings together the services our customers have known through FaveFund, connecting everyday payments with the people, businesses and communities behind them. From your phone to our offices, it is one connected experience for the way your money moves.
How people Fave.
Six ordinary days. The names are examples; the moves are what Faver does every day.
School fees, on the day A mother Faves the school’s till from Nairobi; the bursar’s receipt code is on her phone before the bell.
→Rent, across a border A brother in London Faves @chichia.k in Kakuma. She collects at the Faver office with her ID, or keeps it in her account.
→A phone with no account A cousin sends to a number that has never used Faver. The account is created on the Fave; the cousin is told on WhatsApp.
→The clinic, in four parts A clinic bill is paid today with FavePay; the clinic is paid in full, the patient repays in four, no interest.
→Asking for a Fave A friend asks @dr.kara for her half of the taxi. One button: pay. Faved back the same evening.
→Cash, when cash is what you need A trader hands cash to a Faver agent in Nakuru; her account goes up the same moment and the drawer is counted.
→How it feels to Fave someone.
A Faver handle is yours for good — letters, digits and dots — and it is how people find you. Your balance, your statement and every Fave live in your Faver account, here and in the Faver client app.
- Instant between walletsMoney moves the moment you confirm. No queue, no cut-off time.
- One currency at a time, kept honestA shilling wallet sends shillings; a dollar wallet sends dollars. Conversion happens at the counter, where you can see the rate.
- Mistakes can be undoneA wrong send is reversed by an agent, with the reason on record, while the money is still there.
- Points for using itFaver sends earn Rewards Club points like any Faver transfer. Savers Club tiers unlock more.
Faver, for the way you use money.
Families, businesses, schools and clinics, donors, agents. The same Faver account; a different door for each.
For families
Fave a parent, a sibling, a child at school — by Faver handle or phone number. If they have no account, one is created on the Fave and they collect at any Faver office with their ID. Ask for a Fave when it is your turn to be paid.
More →For businesses
A till number in minutes at any Faver office. Customers Fave the business by till or by handle; you keep your Faver handle, the receipt code is theirs, and nothing is added on their side. See your sales by month in the app.
More →For schools and clinics
Fees and bills paid by till from anywhere, on the day. With FavePay, a family pays a term’s fees or a clinic bill in four parts at 0% while you are paid in full today.
More →For donors and NGOs
Fave your gift straight to a Faver account or to a programme, and see it land. Loans you fund are repaid through Faver, ready to lend again. Open Faver for donors at donor.favefund.org.
More →For agents
Every Faver office is a branch: open accounts, give handles, take cash in and out, register merchants, open FavePay plans — all posted to the wallet and the drawer at the same moment.
More →For the diaspora
From London, New York or anywhere, Fave home in seconds. One account on every continent; cash at the counter on the other end when cash is what is needed.
More →Every business gets a till number.
Register your Faver account as a merchant at any office and customers pay you by six digits or by Faver handle. Money lands in your wallet with a receipt code you can read back. You see every sale, net, in your app.
Open Faver
Buy today. Pay in four.
Pick what you need at a Faver merchant; Faver pays them today and you pay Faver back in four parts, two weeks apart — the first on the day — by Faver or cash at any office. 0% when you pay on time.
See your FavePay plans at favepay.orgTake Faver with you.
Phone, tablet, laptop or desktop. No app store needed.
Take Faver with you.
Faver installs like an app on anything with a browser — no app store needed. Pick your device; the steps appear, and where your browser allows it the button installs in one click.
- Open Faver in Safari
- Tap the Share button (the square with an arrow)
- Choose Add to Home Screen, then Add
- Tap Add Faver to your phone on this page
- Or open the ⋮ menu and choose Install app
- Open Faver in Safari
- Tap the Share button at the top of the screen
- Choose Add to Home Screen, then Add — it opens full-screen, side by side with other apps
- Open Faver in Safari
- From the menu bar choose File → Add to Dock
- Faver now sits in your Dock like any app
- Click the install icon at the right end of the address bar (a monitor with a down arrow)
- Or open the ⋮ menu → Install Faver
- It opens in its own window and appears in your Launchpad or Start menu
- Click the install icon in the address bar, or ⋯ menu → Apps → Install Faver
- Pin it to the taskbar or Start when asked
- Safari: File → Add to Dock
- Chrome: install icon in the address bar → Install
- ⋮ menu → Install Faver
- It appears in your app launcher
Start Faving today.
One Faver account works everywhere in the family — Faver, FavePay, the counter. Two ways to get one.
Right here, or in the Faver client app
Sign in with your Faver details, link your account with its number and the access code your agent gave you, give yourself a handle, and send. It is the same Faver in both places.
Open FaverAt any Faver office
An agent opens your wallet in minutes, takes your first cash in, and can send on your behalf while you watch.
Find an officeFaveFone. The family’s own mobile service.
Calls, data and texts on a plan that fits — and the mobile line that Faver will one day switch on for you by itself. Subscribe today and bring your number along.
Start Faving.
Let’s talk.
Businesses, schools, clinics, agencies and partners: tell us what you need to move and where. A person from Faver replies within a working day.
Let’s get started
Thank you.
Your note is with the Faver team. Expect a reply within a working day — sooner for anything urgent. For account access, write to support@favefund.org.
